Joseph Brown

Joseph Brown is a Compliance Specialist at HomeTrust Bank, with prior experience as a Disclosure Specialist. Brown's career spans several years in customer support and compliance roles, including a position as Customer Support Specialist at Payment Collect LLC, where responsibilities included training merchants on software use and maintaining a support database. Brown has also served as a Research Specialist 4 at Citi, resolving executive-level customer disputes and training new agents. Additional roles include Credit Operations Specialist and Account Investigator 3 at Citi, and various positions within library systems, showcasing a strong foundation in customer service, training, and compliance. Joseph Brown holds a Bachelor of Arts in English from Middle Tennessee State University, earned in 2011.