Conner Spears currently serves as the Personalization Lead at American Honda Motor Company, Inc., focusing on utilizing data and technology to enhance customer communication. With extensive experience in customer experience management, Conner has held various leadership roles, including Owner and Principal Researcher at Spears Experience Research, Support Operations Manager at Headway, and Senior Program Manager/Strategist at Twitter. Additional past roles include Systems Architect and Service Designer at Lyft, New Product Strategist at Google, and Customer Experience Manager at xiQ, Inc. Conner holds a Bachelor of Science in Cognitive Science from the University of California, Santa Cruz, and multiple certifications in strategy execution and user experience design.
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