Anas Prasetya Hadi

Anas Prasetya Hadi has extensive experience in customer care and operations across various industries. Currently working at Honest as a Customer Care & Fraud Operations professional, Anas conducts KYC processes, monitors transaction anomalies, and collaborates with teams to enhance fraud prevention measures. Prior experience includes managing client relations at Travelio, ensuring satisfaction and operational efficiency for property rentals, and serving as a Senior Analyst in Customer Operations at Shopee, where Anas handled issues for Platinum customers and provided high-quality service. Earlier roles included data center monitoring at PT. Serasi Logistics Indonesia. Anas holds a Bachelor's degree in Communication Science from Universitas Paramadina and an Associate's degree in Information Technology from Politeknik LP3I.