Maulana Malik Muqorrobun

Maulana Malik Muqorrobun, CCCM®, serves as the Head Of Customer Care and Fraud Operation at Honest since October 2021, contributing to the launch of a unique and secure credit card service in February 2023. Prior to this role, Muqorrobun held significant positions including Head of Business at Sampingan, Customer Experience Manager at Bussr, and Customer Happiness Process Improvement Lead at Circles.Life, showcasing expertise in customer service operations, business process improvement, and team management. With a foundation in customer relations from previous roles at redBus, Transcosmos Indonesia, MyRepublic ID, and Electronic Solution, Muqorrobun has demonstrated a consistent ability to enhance customer experience and operational efficiency. Muqorrobun holds a Bachelor's degree in Marketing Communication from Institut Bisnis Nusantara.