Esther L.

Esther L. is a skilled professional with extensive experience in customer experience and management within various industries. Currently serving as a Customer Experience Specialist at HoneyBook since November 2022, Esther has successfully managed customer portfolios, resolved technical inquiries, and collaborated with product teams to enhance customer satisfaction and retention. Previous roles include Customer Success Associate at ROOM, where Esther implemented strategic risk management and improved customer relationships, and Enterprise Sales Development at ujet.cx, focusing on outbound prospecting and sales pipeline development. Esther's background also features project coordination for Google at Project Management Advisors, program management at Meta, and property management experience at Kilroy Realty Corporation and PS Business Parks, showcasing a strong foundation in customer service, relationship management, and operational efficiency. Esther holds a Bachelor's Degree in Business Administration with a concentration in Management and Operations from the University of San Francisco.