Holy L.

Holy L. is a skilled professional with a background in service innovation consulting, customer experience management, service standards development, service quality assessment, project management, and vendor management. With experience in various internships in luxury hotels both in Hong Kong and internationally, as well as roles in gerontech engagement and service innovation at HKSTP and HKPC, Holy L. has demonstrated expertise in driving business outcomes and achieving stakeholder satisfaction. Holy L. holds a Bachelor of Business Administration degree in Hotel and Tourism Management from Zuyd University of Applied Sciences and The Chinese University of Hong Kong.