Subhash Chandra Bose

Director, Customer Success at Hooper Labs Inc.

Kaja Subhash Chandra Bose has extensive experience in various roles in the technology industry. They started their career in 2000 as a Sr. Faculty/Programmer at Software Technology Group Intl Ltd. They then worked as a Software Consultant at IQMS Software Sdn Bhd from 2002 to 2004. In 2005, they joined Thatavarti Technologies Pvt Ltd as a QA Tech Lead.

From 2006 to 2012, Bose worked at APERe inc. They initially served as a Sr. QA Engineer Grade IX, then as a QA and Automation Tech Lead, and later as a Lead Applications Engineer. They also worked as a Solutions Architect, deploying complex IDM solutions in banks and financial institutions in the Middle East and the US.

In 2012, Bose joined Citrix as a Sr. Manager, Technical Marketing, and later became the Manager 2 of the XenMobile WhiteGlove/Mobility Experts team. They were responsible for managing the team, troubleshooting MDM, MAM, and Mobile Data Management for key strategic accounts.

Bose's most recent role is with Hooper Labs Inc., where they first served as a Customer Success, Product Deployment, and Technical Marketing specialist from 2018 to 2019. They then became the Head of Customer Success and Services from 2019 to 2022. Currently, they hold the position of Director, Customer Success, leading deployments and support operations.

Throughout their career, Bose has been involved in solution architecture, technical marketing, project leadership, and providing white glove support to clients. They have a strong track record of delivering customer satisfaction and keeping solutions up to date with the latest features and reports.

Kaja Subhash Chandra Bose pursued their education in the field of Information Technology. From 2003 to 2005, they attended Vinayaka Mission's Research Foundation - University and obtained a Master of Science in Information Technology (M.SC(IT)). Prior to that, from 2001 to 2002, Bose studied at ECIL Electronic Corporation of India Limited where they earned a diploma in Computers (ADST). Additionally, they received a certification in Computers (MCP) from Microsoft Corporation, though the specific dates and duration of this educational experience are not provided.

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Timeline

  • Director, Customer Success

    August, 2022 - present

  • Head of Customer Success and Services.

    April, 2019

  • Customer Success, Product Deployment and Technical Marketing

    January, 2018