Hoory is an AI-powered customer support assistant that helps your business automate customer communications and provide 24/7 support with zero delays, turning every interaction into a perfect customer experience.Powered by conversational AI, machine learning and natural language processing, Hoory goes beyond automation. It understandscustomer intent, provides relevant answers and enhances customer loyalty, all while saving time and reducing business costs. And in addition to its advanced AI capabilities, Hoory doubles up as a shared inbox, giving your agents a seamless way to communicate with customers.InboxTake charge of all your customer communications through this complete management system where you can - carry out and keep track of all customer interactions - have your agents take over conversations from your AI assistant  - access your customers’ conversation histories and other data (including contact information, location and other identifiers) - filter conversations by tags, query status, assignees, location, etc. - analyze users’ browsing and activity history to better understand their journey - organize conversations by adding tags and notes - mark priority conversations with a star to better identify your select usersTrainingTrain your AI assistant to provide accurate and efficient support to your customers - identify common customer queries and teach Hoory to provide instant responses for each question - make conversations more interactive and purposeful by adding buttons, links and images - add personalization to each interaction by having Hoory use customers’ name, reference their location, etc.Team CollaborationInvite team members to utilize your AI assistant together and support customers collaboratively. Manage individual permissions and assign specific tasks to the right experts.Customizable WidgetStyle Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme.Speech RecognitionGive your customers more communication options by having your AI assistant effortlessly convert speech to text and vice versa.

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Software

Information Technology

Hoory

Gev Balyan

Roza Zakaryan

Anna Tsaturyan

Hossein Moghtafari

Hayk Hayrapetyan

Armen Gasparyan

Robert Sfeir

Milad Bonakdar

The Design and Creative Team at Hoory focuses on crafting visually appealing and user-friendly interfaces that enhance the customer experience. This team collaborates on branding, user interface designs, and animations to ensure that Hoory's AI-powered customer support assistant is not only functional but also engaging. Their work includes creating graphics, optimizing layouts for usability, and bringing ideas to life through motion design, all aimed at enhancing customer interactions and supporting seamless communication.

Design and Creative Team

Design and Creative Team

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