Borbala Medvegy is an experienced professional in customer support and communication, currently serving as an Enterprise Customer Support Advocate at Hootsuite since July 2024. Prior to this role, Borbala held various positions at Talkwalker, including Product Support Specialist and Customer Support Specialist, from August 2020 to June 2024. Borbala's career also includes experience as a Capacity Allocation Specialist/Helpdesk Support at the Joint Allocation Office from November 2016 to September 2019, and freelance work in various organizations from May 2015 to October 2016. Earlier roles involved being a Model Support Representative and Junior Content Manager at Docler Holding Luxembourg and an Online Support Representative at Docler Holding. Borbala began the career as a Foreign Currency and Western Union Cashier at The Interchange Group. Academic qualifications include a Bachelor's degree in Communication and Media Studies and Cultural Managing from Eszterházy Károly College, along with additional studies at Arteveldehogeschool and Institut national des langues - INL.