Gabriel D.

Gabriel D. has over a decade of experience in customer support and technical escalations, currently serving as an Escalations & Supportability Specialist II at Hootsuite since February 2015, where responsibilities include documenting product releases and collaborating with product and development teams. Previous roles at Hootsuite include handling complex technical issues and serving as the first line of contact for enterprise customers in English and Italian. Prior to Hootsuite, Gabriel D. worked as a Customer Support Specialist at various companies, including Walter Services Romania, ecare CRM Business Solutions, AlmavivA S.p.A., and Conectys, providing a range of call center services. Gabriel D. holds a diploma in Electro mechanics from Colegiul Tehnic Matei Corvin (1999-2003).