Hope After Harm
Luisa Hatcher has extensive experience in casework and support services, currently serving as a Caseworker at Hope After Harm since November 2021. Prior to this role, Luisa worked at Bromford from September 2003 to January 2021, where responsibilities included managing the Floating Support Services as a Service Manager and coaching Neighbourhood colleagues as a Colleague Coach. Luisa’s career at Bromford also encompassed roles as a Senior Support Worker and Support Worker, focusing on providing housing-related support to enable independent living for vulnerable customers. Earlier experience includes working as an Assistant Manager at TUI from 2000 to 2003, overseeing a team of sales consultants. Luisa holds a Bachelor of Science (BSc) in Behavioural Sciences from the University of Northampton, earned from 1997 to 2000.
This person is not in the org chart
This person is not in any teams
Hope After Harm
Coming from a diverse range of backgrounds, the common factor within our team is the desire to change people’s lives for the better. We provide practical front line support with compassion. We share skills, knowledge and experience for a collaborative approach to reducing the impact of criminal activity, supporting and protecting those affected. Through our direct contact with both victims and offenders, we are continuously learning. This ensures that we keep our services relevant, responsive and targeted. It is not easy for everyone to understand, however, we favour empathy and empowerment over judgement and punishment. We want individuals to understand that they have choices, there is support and a better future is possible. Collectively, our Board, employees, volunteers and supporters are driven by a desire to provide the best possible outcome for those whose lives are damaged or affected by crime. We strive to put protective barriers and interventions in place, help heal the harm caused by crime, work collectively to create long lasting solutions and to build resilience in individual and communities.