PL

Paul Lee

Senior Information Technology Service Desk Analyst at HOPE International

Paul Lee is a seasoned IT professional with over 17 years of experience in various technology roles. Currently serving as a Senior Information Technology Service Desk Analyst at HOPE International since March 2017, Paul excels in providing advanced technical support and mentoring service desk analysts. Prior to this role, Paul was an Information Technology Administrator at HOPE International, where coordination of software releases and deployment of end-user hardware were key responsibilities. At NetFortris, Paul led a team of Field Engineers, ensuring effective onsite deployment and vendor coordination. Additionally, Paul's experience includes project and account management at Telekenex, where oversight of national accounts and collaboration with engineering teams facilitated successful project execution. Earlier, as a Manager and Network Engineer at WV FIBER, Paul implemented cost-saving initiatives and improved billing efficiency. Paul holds a Bachelor’s Degree in Industrial Technology from Purdue University.

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