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Damla B.

Application & Integration Support Specialist at Hopi

Damla B. has a diverse work experience spanning over a decade. Damla started their career in 2010 as a Computer Assistant at Türkiye Cumhuriyeti Devlet Demiryolları (TCDD), where they provided technical support and computer repairs. Damla then worked as a System Support Specialist at GarantiWeb, troubleshooting issues related to domain names, hosting, and server operations.

In 2014, Damla joined Turkcell as a System Support Specialist, where they addressed errors and provided remote support to Turkcell dealers. Damla also briefly served as a Project Expert in 2015.

Damla later joined IDEASOFT YAZILIM A.Ş. in 2016 as a Technical Support Specialist. Their responsibilities included resolving customer issues related to e-commerce platforms and conducting troubleshooting and analysis for software applications.

In 2022, Damla worked at Lidio as an Integration Support & Test professional. Damla supported firm integration processes, provided assistance with API connections and troubleshooting, and performed testing using the Postman program.

Damla's latest work experience is as an Application & Integration Support Specialist at Hopi, starting from 2023. However, no specific start or end dates are provided for this role.

Overall, Damla's work experience showcases their expertise in technical support, troubleshooting, and problem-solving in various industries.

Damla B. completed their Önlisans degree in Bilgisayar Programlama (Computer Programming) from Sakarya University between 2010 and 2012. After that, they pursued their Lisans Derecesi (Bachelor's Degree) in İşletme ve Yönetim, Genel (Business Administration and Management, General) from Anadolu University from 2013 to 2021.

In terms of additional certifications, Damla obtained the following:

- SAP ERP certification from Ecodation in May 2022.

- Microsoft SQL Server 101 certification from Turkcell Geleceği Yazanlar in February 2022.

- Mssql certification from Udemy in February 2022.

- Mysql certification from Udemy in February 2022.

- Sql certification from Udemy in February 2022.

- Eğiticinin Eğitimi (Trainer Training) certification from IdeaSoft in September 2020.

- İş güvenliği uzmanı (Occupational Health and Safety Expert) certification from IDEASOFT YAZILIM A.Ş. in September 2016.

- E-ticarette ürün Fotoğrafının Önemi (Importance of Product Photography in E-commerce) certification from IdeaSoft in August 2016.

- İş’te sağlık (Health at Work) certification from Unite Bilgi Teknolojileri in July 2014.

- Google Search Console certification from Webtures A.Ş. in March 2023.

- Yerel Seo Stratejileri (Local SEO Strategies) certification from Webtures A.Ş. in March 2023.

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H

Hopi

1 out of every 6 People in Turkiye is a Hopi User! Hopi, the smart shopping application with which Boyner Group launched a new era in the retail sector and the shopping world with its “unconditional customer happiness” approach, was founded in 2015. Today, the company offers special personalized offers and campaigns to its more than 13 million users thanks to its technological infrastructure. There are more than 270 brands in more than 40 categories in the application, which stands out with the feature of spending the Money earned by its users increasingly on their purchases from member brands with the reward system called ”Paracık". Hopi has made its latest investments by implementing Hopishop, a digital marketplace application, and Hopipay, a digital wallet application, and therefore has been able to provide its users with an end-to-end digitized shopping experience. 360 Degree Customer Experience Hopipay has a FinTech infrastructure where you can send and receive money for free and withdraw money from ATMs. This application, which can be accessed through every e-commerce site where there is a card storage feature, can integrate money as well as the opportunity to pay online or at the checkout. Also, it can be activated by users in a very short time inside the Hopi application without the need to download another application. Hopishop, a digital marketplace that brings together more than 500 brands with its motto ”Everything that no one has", has many categories ranging from clothing to bags, jewelry to cosmetics, organic food to home decorations, and special products manufactured in limited quantities. Thanks to these features, the application has soon become an important platform that supports brands that sell through social media channels and entrepreneurs that have grown stronger during the pandemic.


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