1 out of every 6 People in Turkiye is a Hopi User!

Hopi, the smart shopping application with which Boyner Group launched a new era in the retail sector and the shopping world with its “unconditional customer happiness” approach, was founded in 2015. Today, the company offers special personalized offers and campaigns to its more than 13 million users thanks to its technological infrastructure. 

There are more than 270 brands in more than 40 categories in the application, which stands out with the feature of spending the Money earned by its users increasingly on their purchases from member brands with the reward system called ”Paracık".  

Hopi has made its latest investments by implementing Hopishop, a digital marketplace application, and Hopipay, a digital wallet application, and therefore has been able to provide its users with an end-to-end digitized shopping experience. 

360 Degree Customer Experience 

Hopipay has a FinTech infrastructure where you can send and receive money for free and withdraw money from ATMs. This application, which can be accessed through every e-commerce site where there is a card storage feature, can integrate money as well as the opportunity to pay online or at the checkout. Also, it can be activated by users in a very short time inside the Hopi application without the need to download another application. 

Hopishop, a digital marketplace that brings together more than 500 brands with its motto ”Everything that no one has", has many categories ranging from clothing to bags, jewelry to cosmetics, organic food to home decorations, and special products manufactured in limited quantities. Thanks to these features, the application has soon become an important platform that supports brands that sell through social media channels and entrepreneurs that have grown stronger during the pandemic.


E-Commerce

Retail

Hopi

Cenk Cinar

Dicle Türker Yücelen

Irfan Cuha

Mihrican Ünlü

Dilek Serez

Ceren Alumert

Bahadır KAPICI

Sevda Sıla Kartal

Aydın Benezra

Esra Karacanlı

Yusuf Aydin

Damla Didem Aksoy

Ceyhun OGUT

Engin Bulan

Nihan İnsan

Ezgi Toprakkarıştıran

Didar Dinçer

Serkan Bayraktar

Sezin Güven

Selcuk Yuksel

Samet Vural

Kağan Kaya

The CRM and Customer Success Team at Hopi focuses on enhancing user engagement and satisfaction through strategic campaigns and personalized communication. They manage customer relationships, oversee corporate partnerships, and ensure a seamless experience across Hopi’s digital platforms. By leveraging data and insights, the team aims to foster loyalty and drive growth, ensuring that users can fully benefit from the rewards and promotions offered by the application.

CRM and Customer Success Team

The Product Management and Development team at Hopi is responsible for driving the vision and execution of new features and enhancements across the company's digital platforms, including Hopi, Hopipay, and Hopishop. This team conducts market research, gathers user feedback, and collaborates with cross-functional teams to create seamless and innovative shopping experiences that prioritize customer satisfaction. By leveraging data and insights, they design and implement strategic product roadmaps that align with Hopi’s mission of “unconditional customer happiness.”

Product Management and Development

The Data Engineering and Analytics team at Hopi is responsible for harnessing data to drive insights and enhance user experiences across the company's platforms. This team develops and maintains robust data infrastructure, conducts in-depth analytics to personalize offers, and supports strategic decision-making through business intelligence. By analyzing user behavior and transaction data, they play a crucial role in optimizing the Hopi app’s features and ensuring a seamless shopping experience for millions of users.

Data Engineering and Analytics

The Operations and Administration team at Hopi is responsible for ensuring the seamless functionality of internal processes and maintaining operational efficiency. This includes managing human resources, overseeing financial and accounting operations, and enhancing customer relations. By optimizing workflows and supporting the various functions of the company, the team plays a crucial role in delivering an exceptional shopping experience for Hopi's extensive user base.

Operations and Administration

The Software Development and Quality Assurance team at Hopi is responsible for designing, developing, and maintaining innovative features and enhancements for the Hopi shopping application and its associated services. This team ensures optimal performance and user experience through rigorous testing and quality assurance processes, while also leveraging big data to refine functionality and personalize user interactions. By working collaboratively, they aim to continuously elevate customer satisfaction and streamline digital shopping experiences across Hopi's platforms.

Software Development and Quality Assurance

The Partnerships and Collaborations team at Hopi is dedicated to forging and maintaining strategic relationships with brands and businesses to enhance the user experience and expand the platform’s offerings. They work on developing joint initiatives, exclusive offers, and campaigns that benefit both users and partner brands, ultimately driving growth and engagement across Hopi’s digital marketplace and shopping ecosystem. Through effective collaboration, this team ensures that Hopi remains a leader in delivering innovative and personalized shopping experiences to its millions of users.

Partnerships and Collaborations

Hopi

Org chart

Teams

CRM and Customer Success Team

Product Management and Development

Data Engineering and Analytics

Operations and Administration

Software Development and Quality Assurance

Partnerships and Collaborations

Offices

Hopi

Org chart

Teams

CRM and Customer Success Team

Product Management and Development

Data Engineering and Analytics

Operations and Administration

Software Development and Quality Assurance

Partnerships and Collaborations

Offices

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