Cheryl Johnson is an experienced professional with a strong background in operations management within the healthcare sector. Since May 2008, Cheryl has served as Supervisor of Government Programs - Operations at Horizon Blue Cross Blue Shield of New Jersey, focusing on Medicare Billing and Enrollment. Key responsibilities include managing daily operations of Medicare Advantage Enrollment and Accounts Receivable while establishing performance indicators for efficiency and quality. Prior to this role, Cheryl worked at Express Scripts from May 1999 to November 2007, where Cheryl managed a team of 23 employees as Financial Adjustments and Correspondence Supervisor, also focusing on performance metrics. Cheryl holds a Master of Business Administration with a specialization in Marketing and a Bachelor of Science in Health Care Management, both from Saint Peter's University.
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