Horizon Healthcare Services of New Jersey
Dafne Torres is an accomplished executive in the healthcare and customer service sectors, currently serving as VP Claims - Enterprise Ops at Horizon Blue Cross Blue Shield of New Jersey since September 2025. Torres has extensive experience in claims management, having held various leadership positions at Healthfirst from August 2015 to August 2025, including VP Claims Management and VP Escalated Claims Management. Previous roles at Dynamic Tech Team, Anthem Education Group, and InCharge Debt Solutions reflect a strong background in operations, project management, and customer service enhancement. Torres holds a Bachelor of Business Administration degree from Columbia College, graduating in December 2020.
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