Jacqueline Erickson

Jacqueline Erickson, SA, SP, LPM, CSPO, currently serves as the Director of Project Management for Business Operations at Horizon Media since January 2023. With extensive experience spanning over two decades, Jacqueline's career includes leadership roles in operations, program management, and customer experience in various organizations, including Diamond, Fox Broadcasting Company, mobileStorm, and EarthLink Internet. Notable achievements include successfully transforming digital product design and project management practices, implementing Agile methodologies, and enhancing customer care processes for streaming services at Fox. Jacqueline holds an Associate of Arts degree in Business Administration from Bay State College and possesses a diverse skill set in operational strategy, technology implementation, and vendor management across various sectors.