Sheena Kavanagh is an experienced professional with over 24 years in customer service, currently serving as an Assistant Project Manager at Horizon Retail Construction since June 2022. Prior to this role, Sheena worked at The TJX Companies, Inc. for over eight years as an Administrative Coordinator, where responsibilities included scheduling interviews, onboarding new hires, and addressing customer concerns. Earlier experience includes serving as a Customer Service Supervisor at Sears, focusing on enhancing customer experiences and resolving issues. Sheena is pursuing a Bachelor of Arts in Accounting at the University of Wisconsin-Parkside, having previously obtained an Associate of Arts in Business from the University of Phoenix.