Kenneth P. Jones is an experienced IT professional currently serving as an IT Support Technician at HORNE since August 2020, while also holding the position of Information Technology Help Desk at Teledyne Brown Engineering since November 2019. Additionally, Kenneth has been with Verizon Wireless since January 2007, where responsibilities include maximizing workflow functionality, managing asset management processes, and enhancing customer relations. Previous roles include Wireless Expert at Best Buy and IT System Administrator at Huntsville Hospital, where Kenneth developed strong skills in customer service, technical support, and operational management. Kenneth holds a Bachelor of Science in Business Administration and Management from Alabama Agricultural and Mechanical University and Southern New Hampshire University.