Shannon Le has a diverse background in operations management, customer success, and event coordination across various industries such as esports, horseracing, and sports. With a degree in Parks, Recreation & Tourism, Sport Management, and Business from the University of Missouri-Columbia, Shannon has held roles ranging from administrative assistant to testing operations manager. Shannon's experience includes working with organizations like DreamHack, Generation Esports, and the NAIA, showcasing a strong dedication to ensuring operational success and customer satisfaction.