Cynthia Fernandes is an experienced professional currently serving as an Executiva de Contas - Ensino at Hospital Israelita Albert Einstein since April 2024. Previously, Cynthia held multiple roles at BBI - Business Behavior Institute, including Coordenadora de Operações Comerciais and Analista comercial sênior. Additional experience includes positions at Primum and CBI of Miami as Coordenadora de Operações Comerciais. Cynthia has a background in customer service and operations management, including roles at Liga Educacional and Centro Universitário Celso Lisboa, demonstrating expertise in client analysis, sales reporting, CRM integration, and B2B communications. Educational credentials include an MBA in Gestão Híbrida de Projetos from BBI, a Bachelor's in Administration from Centro Universitário Celso Lisboa, and a Bachelor's in Comunicação Social from Faculdade FACHA.