Olaf Jordt (FCSI)

Olaf Jordt (FCSI) is a seasoned professional in hospitality consulting with extensive experience in digital solutions and customer education. Currently serving as the Head of Customer Education at DISH Digital Solutions GmbH (Metro AG) since March 2020, Olaf leads initiatives for international training and consulting across multiple countries, supporting restaurateurs with analytics and digital tools. Previous roles include Senior Manager Consulting at METRO Deutschland GmbH, where Olaf was instrumental in the rollout of consulting products, and Manager Consulting at HOSPITALITY.digital, focusing on data-driven insights for the hospitality sector. A strong background in consulting, coaching, and management is further evidenced by roles at Genesys International GmbH, Olaf Jordt Unternehmensberatung, Coester & Schmidt GmbH, and various management positions in hospitality, including General Manager at Hotel Stadt Kiel and managerial roles at The Ritz-Carlton Hotel Company.