Natasha Providence

Natasha Providence is an experienced professional with a diverse background in customer support, tax preparation, and training implementation. At Hotel Investor Apps, Natasha serves as Support Manager and previously as Support and Implementation Specialist, where responsibilities include leading customer training, ensuring implementation timelines, and creating documentation to enhance client satisfaction. As the Owner of Providence Tax Service, Natasha provides tax preparation assistance to small businesses and individuals, while also advising on tax strategies and ensuring exceptional customer service. Natasha has also held roles such as Training and Implementation Specialist III at M3, where training sessions and project management for Property Management Systems were integral, and as Commercial Customer Service Representative at Terminix, focusing on customer needs and concerns resolution. Previous experience includes serving as Office Manager at Liberty Tax Service, where Natasha managed staff training and office budgeting. Natasha holds a degree from Xavier University of Louisiana, completed in 2011.