Robert Cruz has extensive experience in the hospitality industry, currently serving as the Guest Services Manager at Hotel Whitcomb since June 2016, where responsibilities include overseeing a historic property with exquisite architecture and guest services. Prior experience includes a role as a Guest Services Agent at Hotel Fusion from August 2014 to August 2015, focusing on providing exceptional customer service and resolving guest issues. Robert Cruz holds a degree in Hospitality Management from Borough of Manhattan Community College, earned between 2004 and 2006.
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