Ankush Bhattacharya is a seasoned professional with experience in technical support and business development. Currently serving as a Technical Support Specialist at HotelKey since August 2022, Ankush manages a high volume of client inquiries from various countries, providing solutions in accordance with established procedures, while utilizing Salesforce and Zendesk for effective case management. Prior to this role, from January 2019 to August 2022, Ankush worked as a Business Development Manager at World Lab Professionals Pvt Ltd, where responsibilities included identifying new business opportunities, analyzing client needs, and negotiating contracts to secure new deals. Ankush holds a Bachelor of Commerce in Accounting from Dr. Ambedkar College, Nagpur, earned between 2017 and 2020.
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