Gabriela Luiza Azevedo

Gabriela Luiza Azevedo is a skilled professional with a strong background in customer experience operations and data analysis. Currently serving as a Senior Analyst at Hotmart since March 2021, Gabriela specializes in analyzing process monitoring data to identify improvement opportunities and develops dashboards in Power BI to track performance metrics. Previously, Gabriela held various roles at Hotmart, including Analyst II and Junior Analyst, focusing on customer service quality and technical support. Gabriela's experience extends to administrative roles at Eu que fiz sobremesas and Caremark Ltd, and includes significant leadership and operational coordination at Santander Brasil. Educational qualifications include a Bachelor's degree in Economics from Ibmec and a postgraduate specialization in Big Data from Descomplica.