Caitie McCarthy

Caitie McCarthy is a professional with extensive experience in customer success roles across various industries. Caitie was the Head of Customer Success at Hotshot Inc., where Caitie achieved an impressive renewal rate and increased upsells. Prior to Hotshot, Caitie was the Head of Customer Success and Sales Americas at Wealth-X, where Caitie built a high-performing team. At Thomson Reuters, Caitie excelled as a Client Manager, winning awards for revenue growth and client renewal rates. Additionally, Caitie previously had a successful career as a Radio City Rockette, performing at Radio City Music Hall and representing the Rockettes in various media outlets. Caitie holds a Bachelor's Degree in Democracy and Cultural Pluralism from The New School.