Monica Sawant

Monica Sawant is a seasoned professional with extensive experience in the travel and customer service industries. Currently serving as the Retail and SME Operations Manager at House of Travel since December 2014, Monica has previously held key roles, including Traveler Services Manager at Carlson Wagonlit Travel and Platinum Travel Team Leader at American Express. With a career spanning over two decades, Monica has successfully led multiple teams, developed operational strategies, and provided exceptional travel planning services. Early experience includes positions at Air New Zealand as a Contact Centre Team Leader and as a Sales Representative at Dick Smith Electronics, showcasing a consistent track record of achieving sales targets and ensuring customer satisfaction. Monica holds a Bachelor of Commerce degree from Jai Hind College of Commerce.