House of Travel
Monica Sawant is a seasoned professional with extensive experience in the travel and customer service industries. Currently serving as the Retail and SME Operations Manager at House of Travel since December 2014, Monica has previously held key roles, including Traveler Services Manager at Carlson Wagonlit Travel and Platinum Travel Team Leader at American Express. With a career spanning over two decades, Monica has successfully led multiple teams, developed operational strategies, and provided exceptional travel planning services. Early experience includes positions at Air New Zealand as a Contact Centre Team Leader and as a Sales Representative at Dick Smith Electronics, showcasing a consistent track record of achieving sales targets and ensuring customer satisfaction. Monica holds a Bachelor of Commerce degree from Jai Hind College of Commerce.
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House of Travel
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Over the past few decades House of Travel has grown to now cover the length and breadth of New Zealand and has representation in every state in Australia. Between the two countries the House of Travel Group employs more than 1,400 staff. The successful model of owner operators in partnership with House of Travel Holdings has led to an average turnover per outlet of three times that of the industry average in New Zealand and Australia. Independent research tells us that through strong marketing House of Travel has become the most recognised travel brand in the New Zealand market.