Amanda Andres Zamorano

Amanda Andres Zamorano has a diverse work experience. Amanda currently holds the position of Manager of Operations at Housell since February 2021. Prior to that, they worked at Tessi BPO Solutions from 2015 to 2021. At Tessi BPO Solutions, Amanda held various roles including Jefe del equipo de operaciones, Gestor de soporte, and Operador telefónico. Amanda'sresponsibilities included leading a team of 25 people in a Call Center, managing team dimensions and schedules, achieving KPIs, conducting training for agents, and handling customer service tasks in the banking and real estate sectors. Throughout their roles, they utilized tools such as Avaya, Evolution, and Presence CTI systems.

Amanda Andres Zamorano pursued their education from 2011 to 2015 at Universidad Complutense de Madrid, where they obtained a degree in Grado en Educacion Primaria y Educacion Especial (Primary Education and Special Education) with a field of study in Educación especial. Additionally, they received a certification in Business Intelligence from INKORFORMACION in June 2020.