houseonthehill.com
Laura Stotesbury is an accomplished marketing and communications strategist with extensive experience in leading marketing initiatives across the Ireland, UK, and US markets. As the Head of Marketing at ComplyKEY since April 2019, Laura focuses on driving brand awareness, demand generation, and revenue growth while actively engaging clients, partners, and employees. Previously, Laura served as Senior Marketing Manager at Taxback International, where leadership during a period of significant change led to rapid organisational expansion. Early career roles include positions at Grand Hotel Malahide and Goodwin's Building Supplies, along with educational roles emphasizing marketing communications at Dublin City University. Laura holds an MBS in Marketing from Dublin City University and a Bachelor's degree in Business Studies from Trinity College Dublin.
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houseonthehill.com
Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system. On-Demand and On-Site Houseonthehill.com solutions provide organisations with a scalable Service Desk for streamlining support processes and pro-actively managing the ticket lifecycle. Used and loved by organisations of all sizes and sectors across the globe, Houseonthehill.com has enabled businesses to deliver the highest level of service since 1993. With SupportDesk, You Can: Provide the best service and support: Web help desk support through the Customer self-service portal is an important aspect of the service desk. Customers can quickly log IT Incidents, Requests, Complaints and more with a user-friendly on-line ticketing system. You can even make it personal with Customer Portal Branding. Maintain complete control of your system and processes: For Service Desk Managers, IT Service Delivery Managers and Helpdesk Supervisors, SupportDesk SaaS or On-Site is the best service desk solution for maintaining total control of your system. Alterations to service desk processes are simple to make using SupportDesk’s configuration management database, so when business requirements evolve, workflows can be customised easily, by you. If larger modifications are required to your SupportDesk system, House-on-the-Hill provides a full consultancy service to help you, every step of the way! Continually improve service delivery and performance: Create IT helpdesk reports with SupportDesk’s in-built service desk software Report Designer. Reports can be sent automatically to specific customers, Service Desk Agents and Managers. Display real-time service management reports with the Key Performance Indicator tool. SupportDesk’s Asset Management and Software Licence Management tools, help you to keep track of all asset and licence statuses, and discover where services can be improved.