Dilio Martinez-Tran

Dilio Martinez-Tran has been in the work force since 2013. Dilio started as an Internet Sales Representative and Professional Service Consultant at Quirk Ford in 2013. In 2014, they began working as a General Manager at MCLLC DBA Jiffy Lube, where they met and/or exceeded company goals such as receiving high scores in Customer Satisfaction Index, net sales, customer ticket average, window chip repair, and minimized labor costs. Dilio averaged approximately $60,000/month in net sales, serviced roughly 750 cars a month, and maintained a $76 ticket average per customer. In 2015, they took on the role of Store Manager at Spots Cleaners, and in 2020 they became a Project Manager at CALYX. Most recently, in 2022, they started working as an Operations Project Manager at HouseWorks LLC.

Dilio Martinez-Tran has an education history that includes a Bachelor of Science in Management with a Concentration in Information Systems and Business Analytics from UMass Boston (2018-2020), an Associate of Science in Business Administration from Middlesex Community College (2016-2018), and a High School diploma from Newton North High School (2006-2010). Additionally, Dilio has obtained certifications from LinkedIn in Building Rapport with Customers, Building Trust, Customer Retention, Customer Service: Creating Customer Value, Design Thinking: Customer Experience, Executive Leadership, Managing Customer Expectations for Managers, and Strategic Thinking (all obtained in November 2020). Dilio also has a certification in Automotive Technology from Universal Technical Institute (obtained in March 2013).