Amanda Fontes

Amanda Fontes has extensive experience in customer success and administrative roles. Currently serving as Coordenadora de Customer Success and previously as Analista Sênior Customer Success at Housi since March 2019, Amanda focuses on investor relations, process structuring, and continuous improvement, while also addressing customer inquiries through multiple channels and enhancing retention strategies. Prior experience includes serving as Analista Customer Experience at Bohlsen Advogados Associados, where responsibilities encompassed general service control, client communication, and event organization, as well as administrative assistance roles at Condomínio Reserva Marajoara Park, Secretaria Municipal de Inovação e Tecnologia, and Sabesp. Amanda holds a degree from Faculdade de Tecnologia de São Paulo - FATEC-SP, completed in 2018.