Jessica Mansfield serves as the Operations Manager at the Housing Authority of the City of Austin since July 2018, where responsibilities include revising the organization's mission and vision statements, co-managing the ISO:9001 certified Quality Management System, preparing financial reports, and managing website content. Prior to this role, Jessica held positions as a Data Analyst at the same organization, with a focus on auditing and processing HAP vouchers. Earlier experience includes various roles at United Heritage Credit Union, where contributions included compliance activities, interim branch management, and staff coaching. Jessica's career began at Citizens Bank and Marquette Savings Bank, with a background in banking operations. Jessica holds a Bachelor of Science in Business Forensics from Franklin University.
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