Pawel Zajdel

Booking Support Senior Specialist at HousingAnywhere

Pawel Zajdel has a diverse work experience spanning across various industries. Pawel started their professional career as an Elementary School Teacher at Primary School Number 12 from September 2014 to August 2015. Pawel then worked as a Section Leader at Benugo from July 2017 to March 2019 and as a Food Service Assistant at Sodexo from January 2019 to September 2021.

In 2021, Pawel Zajdel joined the Scottish Legal Aid Board (SLAB) as an Assessment Officer, where they assessed solicitors' accounts, processed payments, and maintained effective communication with solicitors. Pawel worked at SLAB from September 2021 to December 2021.

From March 2022 to August 2022, they served as a Senior Supervisor at Heritage Portfolio. In this role, they assisted the general manager in managing store operations, controlling expenses, and promoting sales growth.

In August 2022, Pawel Zajdel joined Trip.com as a Customer Service Advisor. Pawel provided customer support for Trip.com Flight products, resolved customer issues via call, chat, and email, and assisted clients with their bookings. Pawel stayed with Trip.com until February 2023.

Currently, Pawel Zajdel is working at HousingAnywhere as a Customer Care Support Agent. Pawel'sresponsibilities include assisting users with their queries via various channels, monitoring customer feedback, and managing highlighted reviews. Pawel started this role in April 2023.

Pawel Zajdel has a diverse education history. Pawel first attended the University of Warsaw from 2012 to 2014, where they obtained a Master's degree in Pedagogy with a specialization in Child and Family Social Work. Prior to that, they attended Państwowa Wyższa Szkoła Zawodowa w Elblągu from 2009 to 2012, earning a Bachelor's degree in Pedagogy with a focus on Education and Speech Therapy.

In 2021, Pawel attended the ITC Training Academy, where they completed a Modern Apprenticeship in Hospitality Supervision and Leadership. Following this, they enrolled in the University of Strathclyde in 2022, focusing on Business fundamentals.

In terms of additional certifications, Pawel Zajdel obtained the Foundations of Project Management certification from Coursera in March 2023.

Links

Previous companies

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Timeline

  • Booking Support Senior Specialist

    March 1, 2024 - present

  • Customer Care Support Agent

    April, 2023

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