Claudia Flores

Claudia Flores currently serves as the AVP of Marketing & Development and AVP Employee & Business Development at Houston Police Credit Union since April 2022. Prior to this, Claudia held the position of Learning and Development Manager at Community Resource Credit Union from March 2021 to April 2022, and served as Sales & Service Manager at Energy Capital Credit Union from 2012 to March 2021. In the current role, Claudia is responsible for overseeing training and development programming for management team members and leading coaching and mentoring initiatives. As Operations Manager at Energy Capital Credit Union, Claudia implemented strategic operational plans that significantly reduced costs, including negotiating vendor contracts that resulted in a 94% savings on check expenses and a 27% reduction in debit card conversion costs. Claudia holds a degree from Texas Christian University and attended the Southwest CUNA Management School.