Ian Kendrick

Ian Kendrick is an experienced business analyst and consultant specializing in process improvement and transformation across various sectors. Currently an Associate Business Analyst at Howard Lock Consulting Ltd since May 2022 and a Business Analyst at Royal Mail since August 2019, Ian has previously held roles such as Process Improvement Consultant at John Lewis & Partners and Transformation Consultant at r10 Consulting, delivering organizational redesigns and enhancements in customer experiences. Ian's background includes significant contributions to HR process re-engineering at QBE Insurance and leading process automation initiatives at T-Impact Ltd. Educational qualifications include a Post Graduate degree in Manufacturing: Management and Technology from The Open University.