Mahlahnee Brown is the Director of Global Service Operations at HP, where they lead cross-functional teams to enhance customer service and drive revenue growth. With over 15 years of experience in strategic operations, they have successfully unified processes and implemented data-driven solutions to support a service portfolio exceeding $200 million. Mahlahnee's expertise includes post-acquisition integration and process automation, significantly improving operational efficiency and team performance. Currently, they are pursuing further education in the Executive Leadership Program at the University of California, Berkeley, and hold a 4.0 GPA in Project Management from Villanova University.
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