Vishal Thapa is a Digital Transformation Program Manager at HP with 17 years of extensive experience in the Customer Support and Service Industry. They are recognized for leading strategic initiatives that enhance operational efficiency and drive substantial cost savings through continuous process improvements. Vishal has a proven track record of spearheading digital transformation projects, leveraging advanced technologies to optimize performance. Previously, they held various roles at HP, including Technical Support Professional and Service Delivery Manager, where they focused on mentoring, troubleshooting, and improving customer service operations. Vishal holds a Bachelor of Engineering degree in Instrumentation Technology from K.B.N.C.E, Gulbarga.
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