Sophie Hemp

Sophie Hemp is a skilled Customer Success Specialist and Project Manager at ETC (Media & Events) since May 2022, where Sophie effectively communicates with customers regarding logistics and delivers timely solutions to enhance customer satisfaction. Prior experience includes serving as a Server at Park Tavern from August 2021 to May 2022, where Sophie excelled in fostering a welcoming atmosphere and resolving customer issues. Additionally, Sophie contributed as a Marketing Intern at the Boys & Girls Club of Bloomington-Normal from January 2020 to May 2020, where marketing plan development and social media management led to a decrease in year-over-year advertising spend. Sophie holds a Bachelor of Science in Integrated Marketing Communications with a Minor in Organizational Leadership from Illinois State University and an Associate of Arts from Illinois Central College.