Paola Pinotti

Paola Pinotti currently serves as the Head of Customer Success Management at HRS Group since September 2017, where responsibilities include promoting solutions, interacting with customers for improvement implementations, and managing a coaching team. Prior to this role, Paola worked at Radisson Blu as a Senior Reservations and Meetings & Events Manager, focusing on maximizing revenue and leading the reservations and events team. Paola's extensive experience in the hospitality industry includes various positions at Starwood Hotels & Resorts from 1998 to 2017, encompassing roles such as Milan Area Reservation Manager and Event Sales Manager, where management of group business and coordination of reservations were key responsibilities. Additionally, Paola served as a Consultant Councilor for the Comune di Milano, supporting tourism-related fashion events to enhance Milan's public image.