HRS Hospitality & Retail Systems
Artem Ponomarenko has extensive experience in the IT sector, currently serving as the Head of the IT department at HRS since March 2020. Prior to this role, Artem worked as an external consultant from August 2019 to February 2020, where responsibilities included auditing IT infrastructure and managing project communication. From November 2014 to August 2019, Artem held the position of IT Service Delivery Manager at TIGRE DE CRISTAL, where significant achievements included managing 24/7 technical support, implementing incident and change management processes, and overseeing IT budget control. Earlier experiences include roles as IT Project Manager and Technical Project Lead, as well as positions in system administration, showcasing a strong background in IT management, technical support, and project implementation across various organizations.
HRS Hospitality & Retail Systems
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HRS Hospitality & Retail Systems is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the Hotel, Restaurant, & Café (HoReCa) and Retail industries. HRS is a recognized and certified Oracle Partner. Providing coverage in 104 countries, with over 14,000 customers, HRS is acknowledged as Oracle Hospitality’s largest partner worldwide. HRS offers a wide range of innovative solutions to customers, including but not limited to: Property Management, POS, Spa & Guest Activities, Omnichannel commerce, Personalization, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, and Passport Scanning & Recognition. Customers are our number one priority. We ensure that we speak their language, understand their requirements, and meet their expectations. Our goal is to make our clients stronger and more efficient while helping them build successful businesses that are both productive and profitable. Founded in 1990, HRS was created with the goal of providing a superior customer experience, both for service industry companies and their clients. For over 35 years, HRS has been providing innovative management solutions for hotels, restaurants, retail chains, stadiums, spas, and fitness establishments. HRS has an impressive portfolio of products and services, including pre-project analysis, hardware and software supply, strategic IT consulting, solutions implementation and integration, staff training and consulting, 24/7 technical support, plus a wide range of professional customer services. We are proud to have established ourselves not only as an IT solution provider but also as a proactive contributor to the industry.