Behar Lushaku

Area Manager Service Delivery at HRS Hospitality & Retail Systems

Behar Lushaku is a Service Delivery Specialist at HRS Hospitality & Retail Systems since November 2021, specializing in project management and overseeing the entire installation process from pre-implementation to post-installation. Prior to this, Behar served as Deputy IT Manager at Swiss Diamond Hotel Prishtina from October 2011 to June 2019, where responsibilities included managing server configurations, network systems monitoring, and overseeing cloud hosting and backup systems. Additionally, Behar held the role of IT Systems Administrator, focusing on the installation and maintenance of Windows and Linux systems. During a brief tenure as ICT Expert Assistant for GIZ in 2017, Behar contributed to the European Union's election observation mission. Behar is currently pursuing Bachelor’s Studies in Computer Systems Networking and Telecommunications at Kolegji AAB while also studying Mechanical Engineering at Universiteti i Prishtines.

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HRS Hospitality & Retail Systems

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HRS Hospitality & Retail Systems is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the Hotel, Restaurant, & Café (HoReCa) and Retail industries. HRS is a recognized and certified Oracle Partner. Providing coverage in 104 countries, with over 14,000 customers, HRS is acknowledged as Oracle Hospitality’s largest partner worldwide. HRS offers a wide range of innovative solutions to customers, including but not limited to: Property Management, POS, Spa & Guest Activities, Omnichannel commerce, Personalization, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, and Passport Scanning & Recognition. Customers are our number one priority. We ensure that we speak their language, understand their requirements, and meet their expectations. Our goal is to make our clients stronger and more efficient while helping them build successful businesses that are both productive and profitable. Founded in 1990, HRS was created with the goal of providing a superior customer experience, both for service industry companies and their clients. For over 35 years, HRS has been providing innovative management solutions for hotels, restaurants, retail chains, stadiums, spas, and fitness establishments. HRS has an impressive portfolio of products and services, including pre-project analysis, hardware and software supply, strategic IT consulting, solutions implementation and integration, staff training and consulting, 24/7 technical support, plus a wide range of professional customer services. We are proud to have established ourselves not only as an IT solution provider but also as a proactive contributor to the industry.