Tiago F.

Tiago F. is an experienced hospitality professional with a diverse background in service delivery and operations management. Currently serving as a Service Delivery Specialist at HRS Hospitality & Retail Systems since September 2022, Tiago specializes in installation, configuration, integration, user training, tech support, and customer satisfaction. Prior to this role, Tiago held positions as a Software Solutions Consultant at Infor, Operations Manager at The Brighton Savoy, and Assistant Manager at Hilton Hotels & Resorts. Tiago's extensive career began with roles such as Hotel Duty Manager at Crown Resorts and Jr Assistant Purser at Princess Cruises, showcasing expertise across various hospitality sectors. Tiago holds an Associate's degree in Creative Digital Media Production from Kensington and Chelsea College and a Bachelor of Business Administration from Instituto Militar Pupilos do Exército, further complemented by a Bachelor's in Accounting & Administration from Instituto Militar Pupilos do Exercito.