Biju Francis

Biju (Joseph) Francis is a Senior Vice President at HSBC, leading Operations for Payments and Cash Management in India. With over 20 years of banking experience at HSBC and ANZ Grindlays Bank, they oversee domestic and foreign currency remittances across six locations in India, managing a team of over 350 staff. Biju has a proven track record in developing procedures and service standards, fostering relationships with business partners and clients, and has been involved in significant projects such as the rollout of the Cheque Truncation system in India. They are recognized for their exceptional interpersonal and organizational skills, as well as their commitment to training and development.