Irini Frangos is currently the Director and Head of Procedure Oversight & Management at HSBC, where they focus on driving operational efficiency. They previously held various roles within HSBC, including Senior Business Analyst and KYC Subject Matter Expert, and have extensive experience in client relationship management and compliance from positions at Commerzbank AG and the Royal Bank of Scotland. Irini's educational background includes a Certificate in Law from the University of South Africa and a Certificate in Journalism from Damelin. Prior to their tenure at HSBC, they worked as Projects Estimates Manager at Aspect Maintenance Ltd and Projects & Accounts Manager at Advocate Solutions.
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