Trish Rogers is a retired professional with extensive experience in quality assurance and policy management within the financial services industry. They held the position of Policy Manager at HSBC from 2017, where they wrote complaint handling procedures and analyzed feedback for policy improvements. Previously, Trish served as a Quality Assurance Manager at HSBC, focusing on complaint handling quality across various business areas. Their background also includes significant roles in financial planning, where they managed sales teams and ensured compliance with regulated financial advice.
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