HSE Home Shopping Europe GmbH
Uwe Richter, MBA, is a seasoned professional with extensive experience in customer service and management. Since March 2005, Uwe Richter has held various leadership roles at HSE Home Shopping Europe GmbH, including Director Customer Service and Senior Vice President of Customer Experience and Contact Center Operations. Uwe Richter also served as the Head of HSE24 Competence Center and began as Teamlead Customer Service. In addition, Uwe Richter contributed to professional development as a Trainer/Lecturer in Human Resource Management at IHK Akademie München und Oberbayern from April 2017 to December 2023. Prior experience includes procurement leadership in the German Federal Armed Forces and retail management at C&A. Uwe Richter holds a Master of Business Administration with a focus on General Management from M/O/T School of Management and a Master Professional in Business Management from IHK Akademie München und Oberbayern.
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HSE Home Shopping Europe GmbH
HSE is a leading provider in the field of live commerce in Europe. The customers decide when and where they shop at HSE – whether through one of the three TV channels, the online shop or the award-winning HSE app. HSE represents the most entertaining form of shopping, inspiring 1.7 million active customers who value HSE’s curated product range from the areas of fashion, jewellery, beauty, wellness, household and home and living. The company reaches about 45 million households in the DACH region through three TV channels (HSE, HSE Extra and HSE Trend). In the financial year 2022, the HSE Group generated revenue of 788 million euros. 1200 employees, including 900 in Germany, HSE ensures a shopping experience that is both entertaining and customer-oriented. HSE’s network also includes 2250 external positions at logistics and call centre partners. The company has received multiple awards for its outstanding quality of service. HSE has been majority-owned by the investment firm Providence Equity Partners since 2012. Further information is available at corporate.hse.com and www.hse.com. For considerate interaction with one another: Our Netiquette https://bit.ly/492f0nN