Nigel Jervis

Nigel Jervis has extensive experience in managing customer complaints, quality assurance, and specialist support in various financial institutions. Nigel has held roles such as Quality Manager, Credit Complaints Manager, Head of Customer Complaints, and Manager of PPI Operations. Nigel also has experience in operations management, customer service, and overseeing various projects related to complaints handling. Their educational background includes a BSc in Financial Services & Associateship from Alliance Manchester Business School.