Jake McDonald

Jake McDonald is a seasoned professional with extensive experience in customer and product management across various companies in the Australian market. Currently serving as Senior Manager - Customer & Product at Home Trades Hub Australia since June 2025, Jake previously held positions such as Customer Manager - Home and Energy and Product Experience Manager at RACV from July 2022 to September 2025. Prior to that, Jake worked as a Product Manager at GMHBA Limited and health.com.au insurance, where responsibilities included product coordination and customer service leadership. Educational qualifications include completing the Essentials of Product Management and Essentials of Product Marketing courses at Brainmates in 2019 and 2018, respectively.