Hub Australia
Val Devillers is a highly experienced professional in customer experience and community management. Currently serving as the Customer Experience Lead at Hub Australia since October 2020, Val focuses on ensuring consistent service standards across clubhouse locations, conducting audits, managing stakeholder relations, and enhancing client journeys. Val has also taken on the role of Community Lead at lovebasiq since December 2024 and previously co-founded JustCo, where responsibilities included customer service excellence, facility maintenance, and marketing collaboration. Prior experience includes serving as an Employee Services Coordinator at AGL Energy, managing administrative tasks and onboarding processes. Val holds multiple degrees in International Hospitality and Events Management from esteemed institutions, including a Bachelor's degree from both the Swiss Hotel Management School and the University of Derby.
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Hub Australia
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Hub is Australia's largest privately owned flexible workspace operator, providing premium workspace solutions to help businesses and their teams love where they work. We're known for our purpose-driven design, hospitality-led service, and thriving team culture that enables our company mission to create world-class workspace experiences for all our members. With a national network of locations across all major cities in the country, we're the trusted local workspace partner for Australia's top businesses and landlords, helping them attract and retain the best talent and tenants. Listed as one of Australia's best employers by Great Place To Work, we're also a certified B Corp and a certified carbon neutral organisation.